There's a quintessentially American healthcare story that illustrates how broken our treatment of medical data can be.
In June 2018, two Arizona hospitals went bankrupt; for-profit healthcare, this can't be all that uncommon. When it happened, their technology suppliers ended up creditors, and despite (or because of) ongoing conflicts with various investors neither care providers nor the patients themselves were left able to access their information.
Their life-or-death, care-provision-dependent, personal information about their literal bodies.
There's a 21-year-old waiting on the hospital to resolve this before she can have surgery performed on her pancreas.
We invest lots of time looking for the "perfect" HAT use case in our work meeting partners and customers. Something at the edge of digital transformation, innovative information-led business models, and the future of technology-delivered service. We invest some of that time on pharmaceutical and healthcare innovation projects.
It would cost the hospital USD $45,000 to put the now-dead servers back online for 90 days, and guess what, they're not willing to. “Having my life, practically, in the hands of a judge and people I don’t even know, who don’t even know my situation, it’s upsetting,” the patient said when interviewed. Tell me those medical records wouldn't be safer in their patients' private care.
Maybe just a personal data account in every hospital is what we need.
Yours in HAT,